Terms and Conditions
PLEASE READ THE FOLLOWING CAREFULLY BEFORE USING THIS WEBSITE.
All users of this website agree that access to and use of this website are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this website.
The entire content included in this website, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of CityPrintHouse LLC & CityPrintHouse.com. The collective work includes works that are licensed to CityPrintHouse LLC & CityPrintHouse.com. Copyright 2018, CityPrintHouse LLC & CityPrintHouse.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this website for the sole purpose of placing an order with CityPrintHouse.com or purchasing CityPrintHouse.com. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the website solely for your own non-commercial use, or to place an order with CityPrintHouse.com or to purchase CityPrintHouse.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this website is strictly prohibited, unless authorized b yCityPrintHouse.com and/or CityPrintHouse LLC & CityPrintHouse.com You further agree not to change or delete any proprietary notices from materials downloaded from the website.
All trademarks, service marks and trade names of mixtapeprinting.com used in the website are trademarks or registered trademarks of Business CityPrintHouse LLC & CityPrintHouse.com
This website and the materials and products on this website are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, CityPrintHouse.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. CityPrintHouse.com does not represent or warrant that the functions contained in the website will be uninterrupted or error-free, that the defects will be corrected, or that this website or the server that makes the website available are free of viruses or other harmful components. CityPrintHouse.com does not make any warrantees or representations regarding the use of the materials in this website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
CityPrintHouse.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if CityPrintHouse.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
CityPrintHouse.com assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive the job at the estimated time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, acts of GOD etc. Orders shipped by Air Cargo (i.e., Delta Dash) must be picked up at the airport. Delivery to your door is not included or available when you order Air Cargo (Delta Dash).
Terms of Sale
All sales are final. Full payment for printing, graphic design, bindery, shipping and handling is required before any work can begin. Print jobs sent to press are printed on paper, are non-refundable.
We do not guarantee turnaround time. Our process takes five (5 to seven (7) business days for production excluding shipping on postcards and flyers on cover stock for quantities of 5,000 or more. Factors such as mechanical breakdowns and shipping company practices are out of our control and we cannot be held responsible if they affect a shipment from arriving at an estimated time. For this reason, we do not “guarantee” when a package will get there, however you do have our promise to do “everything that is reasonably possible” to get your package to its final destination in a speedy fashion. Orders submitted Saturday or Sunday will be processed on Monday.
Refunds must be requested the same business day before the job gets placed on a job run. There is no way to accurately determine how quickly a job gets on a run. If the job is placed on a run it cannot be canceled and becomes nonrefundable. We ask if you need to cancel a job please call us immediately, jobs older than 12 hours are nonrefundable. Orders placed with PayPal will be refunded minus PayPal fees; PayPal removes their fees immediately on purchases and refunds. Also, any design or layout work done will result in the graphic design (layout or file conversion) fee being assessed and is nonrefundable. Refunds for unprinted / images never submitted must be requested within 60 days from the order date, any refunds older than 60 days will become a credit towards a future purchase. We guarantee all orders to be free of defects in manufacturing. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
Once a job has been printed, the process is final and changes cannot be made.
We are not responsible for slight color variations between submitted images and final prints. The type of printing that we offer which is generally known in the industry as “Gang Run” printing. Gang Run printing is the process of creating printed pieces at substantially discounted prices. The way this is done is by accumulating (or ganging up) many jobs together on the same layout (or run) and printing them at the same time. One of the drawbacks with Gang-Run printing is we relinquish control of individual piece color to compensate for the entire run’s overall color. This does not mean your colors will be drastically different, the industry standard practice is to accept an overall pleasing color, which is 90% – 98% accurate to the image. Some common limitations with the Gang-Run printing process that can, and will affect color are as follows:
- All computer monitors display color using RGB format and Commercial printing is done using CMYK color format
- All commercial printing equipment have unique color profiles
- The Brightness, Whiteness and Shade of different paper substrates
- Other print jobs on the same layout can affect the overall output of the prints
Due to the items stated above, accuracy of color reproduction is not guaranteed and by placing and order with us you agree to this limitation.