TERMS OF SERVICE
PLEASE READ THE FOLLOWING CAREFULLY BEFORE USING THIS WEBSITE.
All users of this website agree that access to and use of this website are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this website.
The entire content included in this website, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of CityPrintHouse LLC & CityPrintHouse.com. The collective work includes works that are licensed to CityPrintHouse LLC & CityPrintHouse.com. Copyright 2018, CityPrintHouse LLC & CityPrintHouse.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this website for the sole purpose of placing an order with CityPrintHouse.com or purchasing CityPrintHouse.com. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the website solely for your own non-commercial use, or to place an order with CityPrintHouse.com or to purchase CityPrintHouse.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this website is strictly prohibited, unless authorized b yCityPrintHouse.com and/or CityPrintHouse LLC & CityPrintHouse.com You further agree not to change or delete any proprietary notices from materials downloaded from the website.
All trademarks, service marks and trade names of mixtapeprinting.com used in the website are trademarks or registered trademarks of Business CityPrintHouse LLC & CityPrintHouse.com
This website and the materials and products on this website are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, CityPrintHouse.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. CityPrintHouse.com does not represent or warrant that the functions contained in the website will be uninterrupted or error-free, that the defects will be corrected, or that this website or the server that makes the website available are free of viruses or other harmful components. CityPrintHouse.com does not make any warrantees or representations regarding the use of the materials in this website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
CityPrintHouse.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if CityPrintHouse.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
CityPrintHouse.com assumes no responsibility for delays caused by delivery carriers or any damages resulting from the failure to receive the job at the estimated time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, acts of GOD etc. Orders shipped by Air Cargo (i.e., Delta Dash) must be picked up at the airport. Delivery to your door is not included or available when you order Air Cargo (Delta Dash).
Terms of Sale
All sales are final. Full payment for printing, graphic design, bindery, shipping and handling is required before any work can begin. Print jobs sent to press are printed on paper, are non-refundable.
We do not guarantee turnaround time. Our process takes five (5 to seven (7) business days for production excluding shipping on postcards and flyers on cover stock for quantities of 5,000 or more. Factors such as mechanical breakdowns and shipping company practices are out of our control and we cannot be held responsible if they affect a shipment from arriving at an estimated time. For this reason, we do not “guarantee” when a package will get there, however you do have our promise to do “everything that is reasonably possible” to get your package to its final destination in a speedy fashion. Orders submitted Saturday or Sunday will be processed on Monday.
Refunds must be requested the same business day before the job gets placed on a job run. There is no way to accurately determine how quickly a job gets on a run. If the job is placed on a run it cannot be canceled and becomes nonrefundable. We ask if you need to cancel a job please call us immediately, jobs older than 12 hours are nonrefundable. Orders placed with PayPal will be refunded minus PayPal fees; PayPal removes their fees immediately on purchases and refunds. Also, any design or layout work done will result in the graphic design (layout or file conversion) fee being assessed and is nonrefundable. Refunds for unprinted / images never submitted must be requested within 60 days from the order date, any refunds older than 60 days will become a credit towards a future purchase. We guarantee all orders to be free of defects in manufacturing. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
Once a job has been printed, the process is final and changes cannot be made.
We are not responsible for slight color variations between submitted images and final prints. The type of printing that we offer which is generally known in the industry as “Gang Run” printing. Gang Run printing is the process of creating printed pieces at substantially discounted prices. The way this is done is by accumulating (or ganging up) many jobs together on the same layout (or run) and printing them at the same time. One of the drawbacks with Gang-Run printing is we relinquish control of individual piece color to compensate for the entire run’s overall color. This does not mean your colors will be drastically different, the industry standard practice is to accept an overall pleasing color, which is 90% – 98% accurate to the image. Some common limitations with the Gang-Run printing process that can, and will affect color are as follows:
- All computer monitors display color using RGB format and Commercial printing is done using CMYK color format
- All commercial printing equipment have unique color profiles
- The Brightness, Whiteness and Shade of different paper substrates
- Other print jobs on the same layout can affect the overall output of the prints
Due to the items stated above, accuracy of color reproduction is not guaranteed and by placing and order with us you agree to this limitation.
You are 100% responsible for the accuracy of your artwork. Please proofread all text, make sure images are high resolution (300 dpi), and CMYK color format. When you submit a job for print, you are certifying the job is “ready for print” and thus accepting liability if the images have errors such as, but not limited to typos, color variations, and/or low resolution. We are unable to use or recycle your printing after we have completed it. We are not responsible for storing your artwork, we do not save files. If we designed your piece please request a copy for future use.
If you are submitting a postal mailer, please be aware postal regulations change constantly, thus you are 100% responsible for complying with current mailing restrictions in postcard mailer-side layouts. Check with your local Post Office for the latest updates. If the job is a mailer please request “overs “with our art department.
All Indiana residents must pay sales tax (7%) on purchases. If a customer is tax exempt, the exemption certificate must be sent or faxed to us.
In the event that a CityPrintHouse.com product is mistakenly listed at an incorrect price, CityPrintHouse.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. CityPrintHouse.comreserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, mixtapeprinting.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the website and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by CityPrintHouse.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
CityPrintHouse.com may deliver notice to you by means of e-mail, a general notice on the website, or by other reliable method to the address you have provided to CityPrintHouse.com.
Your use of this website shall be governed in all respects by the laws of the state of Indiana, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this website (including but not limited to the purchase of CityPrintHouse.com products) shall be in the state or federal courts located in Indianapolis,IN. Any cause of action or claim you may have with respect to the website (including but not limited to the purchase of CityPrintHouse.com products) must be commenced within one (1) year after the claim or cause of action arises. CityPrintHouse.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. CityPrintHouse.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Website
Harassment in any manner or form on the website, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a CityPrintHouse.com or other licensed employee, host, or representative, as well as other members or visitors on the website is prohibited. You may not upload to, distribute, or otherwise publish through the website any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service or other organization.
CityPrintHouse.com does not and cannot review all communications and materials posted to or created by users accessing the website, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the website, CityPrintHouse.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the website. However, CityPrintHouse.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to CityPrintHouse.com in its sole discretion.
The customer will indemnify and hold harmless the printer, CityPrintHouse.com, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted against the printer on the grounds alleging that said printing violates any copyright or any proprietary right of any person. You certify that you own the rights to use the image(s) being reproduced on your order.
In an attempt to provide increased value to our visitors, mixtapeprinting.com may link to sites operated by third parties. However, even if the third party is affiliated with CityPrintHouse.com, CityPrintHouse.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of CityPrintHouse.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, mixtapeprinting.com seeks to protect the integrity of its web website and the links placed upon it and therefore requests any feedback on not only its own website, but for sites it links to as well (including if a specific link does not work).
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You can order prints from your smartphone, tablet or desktop computer. We make printing easy!